1.1 We may require basic information which identifies you as an individual, such as your name, business address, email address and phone number, in order to enable you to take advantage of particular services that we offer, for example when you send us a question / request from our “contact us” page, a quote, to receive our newsletters or further information. We will only use such Personal Information for the purposes of providing information which you have requested, or for other purposes set out in these Terms.
We are committed to your security and protecting your privacy. We collect information about you for the following reasons: to process your order and to provide you with the best possible customer service. We will only use the information that we collect about you lawfully (in accordance with the General Data Protection Regulation (GDPR)(EU) 2016/679.
1.2 How we use your personal data – Overview
In this section, we have set out:
- The general categories of personal data we may process
- The purposes of why we may process personal data
- The legal basis of the processing
- Withdrawal of consent; and
- Use of third parties.
Categories of personal data BAAL collect:
- Name and job title
- Company or organisation
- Contact information including email address and telephone number(s)
- Payment details
- Information relating to recruitment (please see section 3)
The personal data we collect will be used for the following purposes;
- Sending appropriate updates and materials based on interest by email or post
- Sending customer service information in relation to orders placed
- Improving the BAAL website
The Legal Basis for processing data is;
- Consent: BAAL may send marketing material based on your preferences. Consent is received by opting in / out of BAAL Marketing.
- Legitimate interest: sending information based on the individuals interest, job title or Company appropriate for BAAL’s products or previous relationships or career opportunities with BAAL.
All systems are accessed through individual user accounts and are password protected.
1.3 If you do not wish us to make use of your Personal Information in this way, please Contact Us. We will also give you the opportunity to opt out of future marketing whenever we send you marketing material, you can also opt out at any time by contacting us.
1.4 Except (i) to the extent that we are required to do so by law, (ii) to provide services to you and to manage our international client relationships we will not disclose your Personal Information to any other party without having obtained your consent.
1.5 Employees of BAAL may be given access to any Personal Information which we collect, but their use shall be limited to the performance of their duties and in line with the reason for processing. Our employees, who have access to your Personal Information are required to keep that information confidential and are not permitted to use it for any purposes other than to enable you to use our websites or to deal with requests which you submit to us.
2. Controlling your personal information
2.1 We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
2.2 You are legally entitled to request details of the personal information which we hold about you, under the General Data Protection Regulation (GDPR)(EU) 2016/679.
2.3 BAAL will provide you with a possibility to ensure that the personal data you provided to us is accurate and up to date. You can request correction, update and deletion of your personal information via Contact Us.
3.1 If you are concerned that we have breached a privacy law or code binding on us, please Contact Us. We aim to respond in a reasonable time (normally 30 days). Our Data Protection Champion will manage your complaint and will give you additional information about how it will be handled.
3.2 You have the right to complain to the Information Commissioner's Office (ICO) if you believe we do have not handled your request in an appropriate manner. For information on contacting the ICO please see their website.
4.1 We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect online.
5.2 The Internet is a global environment and using the Internet to collect and process data can involve the transmission of data on an international basis. Therefore, by browsing our Website and communicating electronically with us, you acknowledge our processing of data in this way. However, we will endeavour to protect all Personal Information collected through our Website in accordance with our data protection standards.
5.3 How to control and delete cookies through the browser - The ability to enable, disable or delete Analytics Cookies can also be completed at browser level. In order to do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility). Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser.
5.4 Cookies that have been set in the past - If you have disabled one or more Analytics Cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information.
6. Links to other websites
6.1 Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
7. Email Disclaimer
7.1 All emails and any attachments send from BAAL and its employees may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of BAAL. If you are not the intended recipient of an email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received an email in error.
8. Sending data outside of the EEA
8.1 We will only send your data outside of the European Economic Area (‘EEA’) to:
- Follow your instructions; or
- Comply with a legal duty.
If we do transfer information outside of the EEA, we will make sure that it is protected in the same way as if it was being used in the EEA. We’ll use one of these safeguards:
- Transfer it to a non-EEA country with privacy laws that give the same protection as the EEA. Learn more on the European Commission Justice website.
- Put in place a contract with the recipient that means they must protect it to the same standards as the EEA. Read more about this here on the European Commission Justice website,
9. Changes to the Terms
12.1 BAAL reserves the right, at its discretion, to make changes to any part of the Website, the Information or these Terms.
12.2 BAAL may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. We may notify you of changes to this policy by email.
12.3 This policy is effective from 25th April 2018. By continuing to use the Website you agree to be bound by these Terms as amended.
10. Your Rights
10.1 You may instruct us at any time not to process your personal information. This can be completed up updating your contact preferences by contacting us.
10.2 You may instruct us to provide you with any personal information we hold on you. The provision of such information will be subject to completion of a Subject Request Form.
The subject access request will be completed within 30 days of receiving the request.
For more information, please Contact Us .